FAQ
Dropz & Bottles
How much water should be used for a drop?
How much water should be used for a drop?
If you're trying a flavor for the first time, we recommend starting with one drop and approximately 0.5 L To start water.
The more water you use, the lighter the taste will be.
Serving suggestion: Enjoy cold, with or without sparkling water.
How long do dropz last in an unopened package?
How long do dropz last in an unopened package?
The best before date is shown on the back of the dropz bag.
How long do dropz last in an opened package?
How long do dropz last in an opened package?
Once opened, the drops should be consumed within 30 days. It is important that the bag is always tightly sealed after opening.
Dropz are sugar-free, how do you sweeten them?
Dropz are sugar-free, how do you sweeten them?
All varieties are completely sugar-free and calorie-free.
The sweetness of the dropz comes from the various natural fruit flavors/extracts.
For an extra fruity kick, the Fruity Burst line is also lightly sweetened with steviol glycosides.
Are dropz also suitable for diabetics?
Are dropz also suitable for diabetics?
Our dropz are all sugar-free.
Only the "Vitamins Line" is lightly sweetened with the sweetener sucralose.
Are dropz also suitable for children?
Are dropz also suitable for children?
For children, we generally recommend our "Pure" product line, as it contains no added sweeteners. However, if a sweeter option is desired, we adhere to the recommendation of the European Food Safety Authority (EFSA). This authority sets an acceptable daily intake (ADI) of 4 mg of steviol glycosides per kilogram of body weight.
Our «Fruity» drops contain – depending on the variety – between 5 and 40 mg of steviol glycosides per drop. To ensure safe use, we recommend the following rule of thumb: 1 drop per 10 kg of body weight per day, regardless of age.
Does Dropz contain caffeine?
Does Dropz contain caffeine?
The dropz varieties in the "Energy" line are completely sugar-free, sweetener-free and also contain caffeine (50 mg per drop).
Is the bottle leak-proof, does it insulate, and is it easy to transport?
Is the bottle leak-proof, does it insulate, and is it easy to transport?
The bottle is leakproof, insulated (keeps drinks hot for 24 hours, cold for 12 hours), and easily transportable in luggage. It also features an integrated storage compartment for dropz.
Shipping, delivery time, production, invoice
Shipping
Shipping
Shipping is free for purchases of CHF 30.00 or more; otherwise, shipping costs CHF 4.90.
delivery time
delivery time
Delivery usually takes 1-3 working days.
The standard delivery time for Austria is 3-10 days.
manufacturing
manufacturing
The dropz are developed and produced in Switzerland.
The bottles are made in China.
Is there a shop for pickup and purchase?
Is there a shop for pickup and purchase?
We are already available in some stores in Switzerland. Find your nearest retailer using our store locator.
My invoice is missing, what should I do?
My invoice is missing, what should I do?
The invoice is sent automatically and immediately after the order is placed; it may have ended up in the spam folder.
The entire invoicing process is handled by our partner "Powerpay". If you have any questions, please contact us directly at 058 806 06 00.
Subscriptions
Subscriptions
By subscribing to a product, you can save at least 15%. The specific subscription discount is displayed on the product page.
Subscriptions can be adjusted and cancelled at any time.
You can adjust your dropz subscription at any time in your subscription account. It can be cancelled at any time and there is no minimum term (exception: «dropz subscription - free bottle + 3 flavors per month», (Minimum term of 6 months).
A subscription profile is created when the first subscription is created.

